For support
Answer the customer, skip the lookup.
Most of a support reply is finding the order, the account and the last conversation. Incredible does the looking up and the typing, and you approve the answer.
And any other system you use, in your browser or on your computer. No integration needed.
- 1
Find the order first
“Look up this order and tell me where it is.”
It opens your order system, finds the order and reads you the status.
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- 2
Write the reply
“Reply that it arrives today and apologise for the delay.”
It drafts the reply in your help desk and waits for your OK.
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- 3
Log it where it belongs
“Add this to the issues sheet as a delivery delay.”
It types the row into your tracker, with the order number and the reason.
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- 4
Pass it to the right team
“Tell the warehouse channel about the back order.”
It writes the message in Slack or Teams and shows it to you first.
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- 5
Hand over the refund steps
“Watch how I process a refund, then do it when I ask.”
Show it once. Incredible repeats it your way, and stops before the money moves.
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ChatGPT writes it. Incredible does it.
It clicks and types in your browser, files and apps, exactly like you do.
Requires macOS 13 or Windows 10, or later.
