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Analyze G2 reviews and summarize the top complaints
Turn 100 competitor G2 reviews into a summary of recurring complaints
Get started with MacWorks on Mac and WindowsStill reading competitor G2 reviews by hand?
What this workflow does
Turn 100 competitor G2 reviews into a summary of recurring complaints. The workflow extracts unhappy customer complaints, groups them into themes, and writes the finished summary in Google Docs.
The problem
Product managers and engineers, founders, and marketers often read competitor reviews one by one to find recurring issues. Comparing 100 G2 reviews by hand makes patterns difficult to track and report.
The solution
The workflow extracts complaints from 100 G2 reviews, groups similar issues, and analyzes which themes recur. It writes a Google Docs report for competitor research, due diligence, and roadmap planning.
This is what you give
This is what you get
How it works, step by step
- 1
Open the competitor's G2 reviews. G2 is opened to the review pages for the competitor being analyzed.
- 2
Read 100 reviews. The workflow reads 100 G2 reviews and pulls out complaints from unhappy customers.
- 3
Group recurring complaints. Similar complaints are clustered into themes so the leading issues stand out.
- 4
Write the Google Docs summary. The grouped complaints are summarized in Google Docs for roadmap planning and competitor research.
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Peter SchönHead of Business DevelopmentFrequently asked questions
How can I summarize top complaints from competitor reviews on G2?
The workflow reads 100 G2 reviews for a competitor, identifies recurring complaints from unhappy customers, and groups them into themes. It then writes the summary in Google Docs.
What does the G2 competitor review analysis produce?
It produces a Google Docs summary of recurring complaints found across 100 competitor reviews. The complaints are grouped into themes for competitor research and roadmap discussions.
Can I automatically analyze 100 G2 reviews without code?
Yes. Incredible is a Mac and Windows desktop app that performs the taught steps in the browser you already use and in Google Docs, with no code or APIs to connect. It repeats the same process on demand.
Do I need access to G2 and Google Docs?
You need access to the competitor's reviews on G2 and your own access to Google Docs. You also need the Incredible desktop app on a Mac or Windows computer.
Is customer data used to train Incredible?
No. Customer data is not used to train Incredible.
Published Aug 21, 2026 · Updated Aug 24, 2026