AI for Dynamics NAV, by voice
Microsoft Dynamics NAV, still widely known as Navision, is the on-premise ERP that a large base of small and mid-sized companies run for finance, sales, inventory, and purchasing, often on a customized NAV 2013 through 2018. Incredible works inside the NAV client and takes the repetitive entry, lookups, and reports off your hands, by voice.
Last updated July 2026
In short
- Works inside the Dynamics NAV client you already use, including Navision releases up to NAV 2018, with nothing to install.
- Handles the repeat work by voice: post sales and purchase invoices, create orders, look up an item, run a report.
- Record a task once and Incredible repeats it, so your C/AL customizations do not get in the way.
- Asks before it posts or saves, and keeps a record of every step.
- Runs on Mac and Windows and connects NAV to email, Excel, and 3,000+ other apps.
What you can say
“Create a sales order for Kensington Ltd, 15 of item 1900-S.”
Order lines entered. Post it?
“Post the purchase invoice from Fabrikam against order 106021.”
Matched to the order. Approve to post?
“What is the inventory of item 1900-S on hand?”
Quantity on hand and available, read back.
“Register a payment receipt for customer Kensington, 4,200.”
Applied to the open invoice. Confirm?
“Create a new item using our standard item card.”
Card filled from the template. Save it?
“Show me open sales orders for Kensington this month.”
Open orders listed with values.
“Run the customer aged receivables and export to Excel.”
Report exported and cleaned up.
“Post the warehouse shipment for order 106044.”
Ready to post. Want me to go ahead?
How it works
- Hold the key and say what you need, in plain words.
- Incredible works in the NAV client on screen, opening the right page and filling the fields.
- It pauses before anything that posts or saves, and shows you the page first.
- You confirm, it finishes, and the step is written to an audit trail.
Incredible vs Microsoft Dynamics NAV’s own AI
| Incredible | Dynamics NAV on its own | |
|---|---|---|
| Starting a task | Say it out loud | Search the NAV pages and role center |
| Repetitive entry | Recorded once, repeated on request | Typed into each card and line by hand |
| C/AL customizations | Follows the steps on your custom pages | More custom fields means more clicks |
| Learning the system | Speak the business task | Learn where each posting page lives |
| Working across apps | Moves NAV data to Excel and email | Stays inside NAV |
| Record of what happened | Approval prompt and audit trail | Standard NAV posting log |
Does Incredible work with Dynamics NAV even without an API?
Yes, because Incredible drives the NAV client on screen the way a person does, so it works on older Navision installs that were never fitted with a modern web service or API.
Many NAV systems in daily use are on releases like NAV 2013, 2016, or 2018, customized in C/AL, and their web services are dated or unused. Incredible reads the NAV pages and uses the keyboard and mouse, so it works with the version you run today. If you move to Business Central, which has current APIs, those are the more robust path for high-volume automation, and Incredible can use them too. For the everyday posting and lookups a person does in the NAV client, driving the screen is the honest answer.
How does Incredible keep Dynamics NAV changes safe?
Incredible asks for your approval before anything that posts, saves, or ships in NAV, and it never commits a change by itself.
You see the completed page before it posts. Lookups and reports run straight through; anything that changes NAV waits for your confirmation. Every action is written to an audit trail, so you can see which order was created or which invoice was posted, and when. Because it works through your own signed-in NAV session, your existing permissions still decide what is allowed.
How does Incredible handle repetitive NAV data entry?
You record yourself doing a task in NAV once, talking through it, and Incredible learns the steps so it can repeat that task later on request.
It captures the sequence of steps rather than fixed screen positions, so a custom page, an extra field, or a different company does not break the run. That is what separates it from an old screen macro that fails the moment a layout shifts. You trigger a recorded task again just by asking.
- Post a run of sales or purchase invoices
- Create items from a supplier price list
- Refresh an aged receivables report into Excel
Questions, answered
Is Incredible an official Microsoft product?
No. There is no partnership, integration, or endorsement from Microsoft. Incredible is an independent assistant that works your existing Dynamics NAV screens.
Does Incredible replace Dynamics NAV?
No. Dynamics NAV stays your system of record. Incredible automates the repetitive entry, posting, and reporting people do inside it.
Which versions of Dynamics NAV does this work with?
It works with the NAV client on your screen, from classic Navision through the Role Tailored Client of NAV 2013 to 2018. Because it drives the interface, it is not tied to one version.
We run a lot of C/AL customizations. Is that ok?
Yes. Incredible follows the steps of a task on whatever custom pages you have. A recorded task keeps working when a page changes because it learns the steps, not the pixels.
Do we need to install anything into NAV?
No. There is no object or extension to deploy inside NAV. Incredible runs as a desktop app next to the NAV client and works through your normal session.
NAV support ends in 2028. Does this help?
Yes. With extended support for NAV ending in 2028, many teams are planning a move to Business Central. Incredible takes the repetitive work off people during that run-up, without changing the system.
Does it follow our NAV permissions?
Yes. It acts inside your own signed-in session, so it can only do what your permission sets already allow.
Can it move data between NAV and other tools?
Yes. Because it works across 3,000+ apps, it can take a figure or a report out of NAV and into Excel or email, and bring information back the other way.
Put it to work in your apps.
Download Incredible for Mac or Windows, or see everything it can do.